Ticket to Work

An authorized Social Security Ticket to Work service provider. Ticket to Work Seal.Ticket to Work is a free and voluntary program that is available to persons aged 18 to 64 who receive Social Security Disability Insurance (SSDI) and/or Supplemental Security Income (SSI). Hawkeye is an authorized Employment Network of the Social Security Administration that provides Ticket to Work Program services. Ticket to Work FAQ.

Our mission is to improve the earnings potential of those in the Ticket to Work program through employment initiatives that lead to economic growth and an improved quality of life.

Benefits of Assigning your Ticket

  • Free benefits planning by certified work incentive benefits counselors to learn about protections and incentives for returning to work.

  • Individualized services and assessments to determine what cash and medical benefits could be affected by work.

  • Continuing Disability Reviews (CDR’s) are waived while your ticket is assigned and you are making timely progress.

  • Learn how to transition back into full benefits if you need to.

  • No waiting list for services.

  • Face to Face meetings.

  • Wraparound services.


  • One-on-one support as you progress in your employment.

  • Assistance with wage reporting to Social Security.

  • Access to comprehensive benefits planning with two certified benefits planners on site.

  • Help identifying and obtaining accommodations in the workplace.

  • Assistance communicating with your employer if needed.

  • Individualized Case Management Services for the duration of your ticket assignment.

  • Resume, cover letter, application, and interview assistance.

  • Career counseling and job placement assistance.

  • Help developing an individual work plan and goals.

  • Veteran Employment Services.

  • Transitional Youth Services.

  • Pass Plan assistance.


Our Services Area

Hawkeye Community College is a national employment network that provides Ticket to Work services throughout the contiguous United States. Our main office is located in Waterloo, Iowa and we have partner locations throughout the Midwest.

Connect with Us

Burlington, Iowa

PACE Pathway Navigator: T2W/FAET Specialist
Christy Jameson
Call: 319-208-5219
Text: 319-343-8587

1500 W. Agency Rd.
P.O. Box 180
West Burlington, IA 52655

Southeastern Community College PACE Programs

Johnston, Iowa

Employment Consultant/Benefits Specialist
Cole Schroeder-Kelly
Direct: 515-259-8152
Main Office: 515-259-8110

9550 White Oak Lane, Suite 200
Johnston, IA 50131

Candeo Ticket to Work & Social Security Disability Benefits

Spencer, Iowa

Disability Resource Coordinator
Staci Kleinhesselink, WIP-C
712-262-7225 ext. 141

217 W 5th Street
Spencer, Iowa 51301

Northwest Iowa Planning and Development Commission. Serving Northwest Iowa for Over 35 years.

Waterloo, Iowa

Ticket to Work Program Specialist
Caitlin Blau
319-296-4296 ext. 3105

Hawkeye Community College Automation and Robotics Center
TechWorks Campus
360 Westfield Ave
Waterloo, IA 50701

Hawkeye Community College logo

Lincoln, Nebraska

Career Planner, Ticket to Work Program
Ryan Uher (he / him / his)

1111 O Street, Suite 205
Lincoln, NE 68508

American Job Center Lancaster and Saunders Counties

Springfield, Missouri


Employment and Benefits Counselor
April Parker
417-886-1188 ext. 201

1450 W Cambridge
Springfield, MO 65807

United States

Ticket to Work Program Specialist
Brenna Schaefer
319-296-4296 ext. 3101

Hawkeye Community College Cedar Falls Center
3350 Nordic Dr.
Cedar Falls, IA 50613

Hawkeye Community College logo

Interested in Learning More? Contact Us for More Information!

All fields marked with * are required.

Contact Information

Hawkeye's Ticket to Work

Email Hawkeye's Ticket to Work

Social Security Administration Ticket to Work
Back to top